As costs for everything involved in defending a claim rises, most insurance carriers are looking for ways to reduce investigations costs and mitigate future potential exposure. The use of unmanned surveillance in insurance fraudulent claims is one way that insurance carriers and TPA’s can reduce costs associated with potential fraudulent claims and expedite the claims process.

Here are some of the ways that using unmanned surveillance in potentially fraudulent claim cases can reduce investigations costs:

Reduced Cost of Investigations: Using unmanned surveillance can be a more cost-effective way to investigate potential fraudulent cases. Compared to deploying an investigator to conduct traditional surveillance, unmanned surveillance is significantly less expensive. A camera can be deployed for extended periods of time eliminating restrictive eight-hour days, and travel costs and ensures that initial surveillance won’t be detected.

Faster Claim Resolution: Unmanned surveillance can help resolve claims more quickly, which can save adjusters and carriers in the long run. By observing the claimant’s or petitioner’s residential activity over an extended period of time, carriers, adjusters, and defense attorneys can use the evidence/footage to determine if a claim merits more surveillance or if it might be time to consider settling because the claimant or petitioner is not displaying behavior is contradictory to their claim or testimony.

Improving Manned Surveillance: As much as an impactful tool unmanned surveillance is, it will never totally replace manned surveillance. Performing manned surveillance is the most expensive component of an insurance defense investigation. Traditionally when an insurance carrier or defense attorney hires an investigator to perform manned surveillance they start with maybe a picture of the claimant or petitioner and their home address (a blank slate). Utilizing cost-effective unmanned surveillance prior to manned surveillance, can provide the investigator with the claimant’s or petitioner’s daily schedule, vehicle, the best location to start manned surveillance, etc. Unmanned Surveillance takes the guesswork out of manned surveillance eliminating countless unproductive and wasted man-hours.

In the future unmanned surveillance will be a critical tool to identify potentially fraudulent claims.

In conclusion, using unmanned surveillance in potentially fraudulent claims can help insurance carriers and TPAs save money in a number of ways. By reducing the cost of investigation, faster claims resolution, and improving manned surveillance, insurance carriers can improve claim resolution and improve their bottom line. As technology continues to advance, unmanned surveillance is likely to become an increasingly important tool in the fight against potentially fraudulent claims. If you would like more information regarding how unmanned surveillance can benefit your claims, contact us at (973) 944-0690 or info@siuinvestigations.com .